Frequently asked questions
Before you order
The practical questions customers need answered before requesting a quote or delivery.
Rock-Tuff supplies and delivers within an 80 km radius from its eMalahleni / Witbank base. Include your exact delivery address in the quote request so the site can be assessed.
Rock-Tuff provides a standard concrete mix schedule across slag, pump, stone and swimming-pool mix categories. Special mix-design requirements can also be discussed with the team.
Do not guess. Select “Not sure / need assistance” and tell Rock-Tuff what you are pouring. Concrete strength must still follow the project or engineer’s specification where applicable.
Use the website concrete calculator for a rectangular pour. Enter length, width and thickness to estimate cubic metres, then carry that result into the quote builder.
Provide what you are pouring, the known mix or MPa, estimated cubic metres, delivery address, required date, site access, site contact person and number, plus your own name, company, phone, email and quote details.
No. A quotation request starts the pricing process. Concrete delivery must be booked and confirmed separately.
Direct EFT is required for same-day delivery, and the payment/deposit must reflect in Rock-Tuff’s bank account before delivery.
For other delivery days, EFT or card payment may be used and proof of payment must be sent to confirm delivery.
Yes. Use the Delivery Booking page to send the requested date, mix, quantity, site address, site contact and payment/POP status. Submission is a booking request and Rock-Tuff confirms the final delivery arrangement.
Concrete is batched and quality controlled according to the specified mix/design requirements. Batching controls, mix-design controls, plant calibration and testing such as slump or cube testing may be applied where applicable and as specified for the project or order.
Business hours are 07:00–16:30. Please confirm public-holiday or day-specific availability with the office where relevant.
Call or WhatsApp 082 926 3461, or email office@rocktuffrmc.co.za.
